FAQs

How can you help me save time and money?

The Mortgage Rewards service provides a complete platform to help you retain and meaningfully engage with your existing clients over the lifetime of their mortgage.

Your clients receive highly effective well-timed alerts, reminding them to switch with you and outlining their rewards balance to sow how much they can financially benefit from this being coverted into an overpayment. Our platform also allows you and your clients to track and update mortgage details, saving you significant amounts of time and money, and helping you identify and build new business opportunities.

We have also made the onboarding process nice and simple. Your clients can be invited to use Mortgage Rewards in a matter of seconds by you simply adding their email address into our platform, triggersing an email invite. You are also able to invite batches of clients by sending out mutiple email invites in one go.

You are always in control, with full access to client details and an intuitive dashboard to monitor client engagement. 

How much does Mortgage Rewards cost?

Your clients pay nothing to use Mortgage Rewards, and you only pay a small monthly fee to access our platform. We have deliberately made our unique service highly cost-effective, with the average broker only needing to retain a few extra clients a year (for it to more than pay for itself).

You pay a small monthly fee to give your clients access to our unique service, meaning your clients pay absolutely nothing. Mortgage Rewards has been designed and built to be a highly cost-effective service, with the average broker only needing to retain a few extra clients a year (for it to more than pay for itself).

How do my clients earn Mortgage Rewards?

Your clients build a Mortgage Rewards balance by simply making everyday retail purchases with the leading brands we're partnered with. Think along the lines of a traditional cashback website like Quidco or TopCashback, but with the pounds and pennies accumulated from everyday retail purchases being converted into an overpayment when they next switch with you.

We automatically track all qualifying purchases and provide your clients with timely alerts and balance updates so they know exactly what they have earned. We also provide them with helpful guides and we handle all queries and administration. We do all the hard work, meaning you and your clients just reap the rewards. 

How do my clients use their Mortgage Rewards?

Your clients can only access their Mortgage Rewards balance when they next switch their mortgage with you (their trusted mortgage broker). Simply log this within our platform, and we'll then use their accumulated balance to make an overpayment to their mortgage to essentially multiply its value and help them pay their mortgage off faster.

This acts as a key financial incentive for your clients to continue their relationship with you, and there is no extra work from your end because we arrange the overpayment.

How do clients know this service is from me?

Your clients will see your name and branding, so they always know you are their broker and you are the one who is providing them with a unique service to help them pay their mortgage off faster. Mortgage Rewards is an innovative way for you to effortlessly keep in regular contact with clients and retain more business, and our switching alerts always direct your clients back to you prior to their next rate renewal.

How many retailers do you have on your platform?

We are currently partnered with more than 100 UK leading retailers, with new ones being added to our platform on a regular basis.

Are my client's details secure and confidential?

As a Mortgage Rewards customer, your client’s details are kept secure and confidential and these will not be shared with anyone else (i.e. other mortgage brokers, lenders or networks). Our aim is simple - to help you reward and retain your existing clients.