Privacy Policy

This privacy policy is for Mortgage Rewards, our website mymorgagerewards.com, and any associated applications or services (including emails and other forms of communication) collectively known as ‘the site’. This includes any way of accessing, browsing or downloading any part of the site.

Mortgage Rewards is operated by Mortgage Rewards Ltd. We are a company registered in England and Wales under company number 13665605, and our registered office is located at Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ.

The policy explains how we collect, store and use information about you when you access or use this site, together with the obligations and requirements of you and us in relation to your information. This policy also explains how we use cookies.

The site

We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users throughout their visiting experience. This site endeavors to comply with all applicable laws and requirements for user privacy, including the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended from time to time, and all other applicable privacy and data protection laws and regulations, as well as any guidance and/or codes of practice issued from time to time by the UK Information Commissioner.

Use of cookies

This site uses cookies to improve your experience while visiting the site. Cookies are small text files saved to your computer’s hard drive that track, save and store information about your interactions and usage of the site. This allows the site, through its server, to provide you with a tailored experience within the site.This site also uses tracking software to monitor its visitors to better understand how they use it.

We use cookies to:

- Collect information that will help us to distinguish visitors, to understand their browsing habits on our site and to improve their experience;

- Compile statistical reports on site activity, such as the number of visitors and the pages they visit;

- Collect information that will allow us to tailor our service to make it more relevant for you, based on your previous interactions with our site; and

- Collect information to help improve your experience on future visits. Some of the cookies are essential in order to provide our services to you. 

Contact and communication

While we will use all reasonable efforts to safeguard your information, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any information that is transferred from you or to you via the internet. Therefore, whenever you use this site and/or contact us through it you do so at your own risk.

Information we collect about you

We will collect information about you when you visit our site, make submissions to or through our site, sign up to receive emails or other correspondence from us or otherwise do business with us (whether through our site or otherwise).

We may also collect information about you through the use of cookies, as set out in the ‘Use of cookies’ section above.

An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use and avoid the abuse of our services. If you contact us electronically, we may collect your electronic information identifier, for example your Internet Protocol (IP) address or telephone number supplied by your service provider.

How we use your information

We will process your information to:

- Contact you in relation to any enquiry you make through the site;

- Provide you with further information about the products/services we offer;

- Send you regular e-mails and further information;

- Assist you in answering any questions or queries you may have submitted;

- Customise our site and its content to your particular preferences (including through the use of cookies in accordance with the ‘Use of Cookies’ section above);

- Improve our services;

In relation to the above, your information is kept private and stored securely only for so long as it is required (following which it is securely deleted).

Your consent

By submitting your information to us you consent to the processing of that information as set out in this policy.

Overseas transfers

The Information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the European Union (EU) member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified in this policy.

Your rights

Under the Data Protection Act 2018 you may request a copy of personal information we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Changes to this policy

We keep this policy under regular review and may change it from time to time. If we change this policy we will post the changes on this page, and place notices on other pages of the site as applicable, so that you may be aware of the information we collect and how we use it at all times. You are responsible for ensuring that you are aware of the most recent version of this policy, as it will apply each time you access the site.

This policy was last updated in 16th February 2022.

General

We will use technical and organisational measures in accordance with good industry practice to safeguard your information. We may monitor and record communications with you (such as telephone conversations and emails) for the purposes of provision of services, quality assurance, training, fraud prevention and compliance purposes.

If our business is sold or integrated with another business your information may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Contact us

If you have any questions about this policy or about using the site in general e-mail us at info@mymortgagerewards.com.